Mauricio Flores, MD, endocrinologist at Driscoll Children's Hospital and Evelyn Ferrer, director of Patient Relations, accept the 2013 Path to Excellence award.
Driscoll was recognized on Sept. 22 at the 19th Annual International Patient-Centered Care Symposium in Baltimore after being selected by National Research Corporation as a recipient of the 2013 Path to Excellence award.
National Research selected Path to Excellence award recipients based on their achievement within categories that patients have identified as being most important to the quality of their care. The award is only bestowed upon those organizations that are ranked by patients as being a top performer in various categories.
The winners were selected from the extensive database of National Research hospital customers based on their performance over the last four quarters. Driscoll was a top-ranked children's hospital in the Most Improved: Rate Hospital category.
As a 2013 award recipient, Driscoll is among a select group of healthcare innovators leading the way on the path to patient-centered care.
"By partnering with National Research Corporation and utilizing its measurement and quality improvement solutions, we have been able to implement changes and make the necessary adjustments to improve patient and family care," said Evelyn Ferrer, Driscoll director of Patient Relations. "This improvement also gives patients and families the trust and confidence they deserve when seeking the right healthcare provider."