Your doctor (usually your child’s primary care physician) will set up the appointment with us. A reminder is mailed about one week before your child’s appointment. Reminder phone calls are made before your child’s appointment.

You will register your child at our registration desk upon your arrival. Once registered, your child’s height, weight, temperature, blood pressure and pulse will be taken. Medicines and allergies will be reviewed. The doctor will talk to you about the reason your child is here and will examine your child. The doctor will then talk to you about your child’s tests and treatment plan. The first visit usually lasts 30 minutes to 1.5 hours.

• Your child’s immunization records
• Proof of insurance
• Medical records from previous doctors related to the issue for which your child is being referred
• Test results related to your child's current issue, such as blood tests, X-rays, CT scans, MRI scans or EEGs. For X-Rays, CT scans and MRI scans, please provide the actual films or discs so our doctors can review them firsthand.

If the first visit is missed, it is usually necessary for the referring doctor to plan for your child to see another specialist.If you miss a return visit, you will receive a letter informing you about the status of another appointment–whether one has already been scheduled or if you need to call to arrange a new one.When follow-up appointments are missed, it could affect our ability to provide services for your child, including prescription refills, therapy prescriptions or assistance with completing school forms.

Missing tests reduces the quality of care we can give your child. If you miss a scheduled test, please call the clinic as soon as possible to reschedule the test(s).

Copies of all our notes from clinic visits are routinely sent to the referring doctor. At times, we may also send to other treating doctors. Records will be sent to insurance companies upon request by the companies.

Driscoll Children’s Hospital and our doctors provide services for children regardless of the families' ability to pay. We will arrange for you to visit with Driscoll’s Social Work Department to find assistance programs that may help pay for care and/or medicines.

Most prescriptions will have refills that last until your follow-up visit. However, if a prescription is running low, call us during regular office hours before the medicine runs out.

We will need the following information:

• The name and strength of the medicine (for example, Dilantin 50 milligrams)
• Prescription details (dosage and frequency)
• Name and birth date of your child
• Name and telephone number of your pharmacy

If you have a question, please call us. Because our doctors get many calls a day, it may be a day or two before your call can be returned. Often, our nurses can answer questions about tests or medicine instructions. Other questions can be written down and discussed at your child’s next appointment.

In the event of a serious emergency, contact the nearest emergency room or call 911. The number of the Driscoll Children’s Hospital Corpus Christi Emergency Room is (361) 694-5100.

For situations related to your child’s neurological condition, you may contact the doctor on-call at nights and on weekends and holidays at (361) 694-5000.

For non-emergency situations, call the doctor at our clinic number during regular business hours.

For problems not related to your child’s neurological condition, please call your child’s primary care doctor.

Please refer to our Billing andFinancial Information page for the contact details you need.

https://dchospital.wpengine.com/patients/resources/billing-financial-information/